
Sprinklr, Inc. (CXM)
Sprinklr, Inc. (CXM) is a customer experience management platform that provides organizations with tools to unify and optimize their social media, marketing, advertising, research, and customer care efforts. Established in 2009, the company offers a cloud-based platform designed to help brands deliver consistent, personalized customer interactions across multiple channels.
Company News
BrandMentions introduces an advanced social listening platform with entity-level sentiment analysis, offering precise emotional tracking across social media by analyzing individual brand, product, and hashtag mentions with over 94% accuracy.
Sprinklr, Inc. (CXM) is facing a securities fraud lawsuit alleging the company failed to disclose that it had shifted its focus away from proven growth areas to aggressively scale a new business venture, resulting in artificially inflated short-term growth.
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Sprinklr's underwhelming forward guidance overshadowed a solid quarter.