FIVE9, INC.
FIVNFive9, Inc. is a cloud-based contact center software provider that offers solutions for customer service and engagement. The company enables organizations to deliver personalized customer experiences through its platform, which includes features like omnichannel routing, IVR, workforce management, and analytics. Founded in 2001, Five9 aims to streamline customer interactions and improve operational efficiency for businesses across various industries.
Company News
The predictive dialer software market is projected to grow from USD 2.6 Billion in 2023 to USD 45.1 Billion by 2032, with a CAGR of 37.2%. The market is driven by increasing telemarketing demand and automated contact center operations, with North America leading market share and Asia Pacific expected to have the highest growth rate.
Scalar Gauge Management sold its entire $10.6 million stake in Five9 during Q3 2025, signaling a strategic pullback from cloud software investments amid compressed enterprise valuations.
The Federal Reserve's decision to cut rates by 0.5% should help small- to medium-sized cloud computing companies refinance their debt more easily. An analyst highlighted 5 such firms that may benefit the most: Bandwidth, DigitalOcean, Fastly, RingCentral, and Five9.
Investment firm Anson Funds has amassed a stake in Five9 and is urging the call center software company to consider a sale, according to sources. This comes after Five9 walked away from a Zoom acquisition offer last year.
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